DESIGN AT LIBRO
The digital team
I joined the Digital team in 2018. In the past year and a half I have helped Libro revamp their web and digital banking experiences. Also, played a key role in streamlining their internal processes to enhance the digital delivery workflow.
The team consists of designers, digital marketers, developers and communication experts. I frequently partner with our users, front-line staff and business stakeholders to craft a compelling experience which resonates with our users and solves business needs.
(Image: I facilitated a Journey Mapping workshop with a cross-functional team at Libro)
accomplishments
- Built a web-based user journey for a prospect looking for a retail product online.
- Revamped retail web design and experience.
- Designed and shipped 15+ features and enhancements (desktop and mobile).
- Introduced a Design System at Libro.
- Built early prototypes for a financial wellness - based upcoming app.
- Delivered 10+ design workshops across Libro.
- I have built for web, retail, commercial experiences and more.
(Image: A lo-fi solution while revamping the web retail experiernce)